FAQs

About Bokitta

Bokitta comes from the word bouquet (Bouquet of flowers) which is full of colors and textures.

We offer pinless, ready-to-wear hijabs in a range of unique styles and prints, that can effortlessly be incorporated into any wardrobe.

Bokitta is a Beirut-based fashion brand, founded in 2010 to address the need for fashionable and practical hijabs. There are stores all over the world including Malaysia, Singapore, Brunei and the UK.

We do not currently have a physical store, however, our products are stocked at Mufti's Book Shop at The Style Loft, Sandton and Calibra Corner, Boksburg.

About the Product

We have nine hijab styles available:
Voila - Chic- Carré- Freestyle - CapShawl- Jolie -Taj- Vogue- Posh.
The styles differ in length, coverage & design. You can see the difference between all styles in the complete hijab design style guide.

The inner is a matching piece of cloth which wear under the scarf to cover up your hair on your forehead and to hold the hijab well on your head.
We provide B-inner & X-inner
The B-inner is straight on the forehead, while the X-inner (Cross inner) has an overlapping part that forms a V shape on the forehead.

Yes, you can hand wash in cold water up to 30 degrees, and iron at low temperature. Do not bleach. Do not tumble dry.

Our team carefully selects the fabrics that will be used to manufacture bokitta hijabs in each stage. The prints are designed by our designers using the colors of the season and the prints in style. Each print is meticulously handcrafted and is a representation of stories from around the world.

Shipping

You are welcome to browse the products at www.bokittasa.co.za and add your selected items to your cart by clicking "Add to Cart". Once you have added all your desired items to the cart, you may proceed to checkout where various payment and shipping options will be available to you.

If you require assistance with placing your order online, you may email bokittasouthafrica@gmail.com.

All orders are dispatched using a door-to-door courier service throughout South Africa, for only R80. Delivery takes place within 2-3 working days for major cities, or 3-5 woking days for other cities in South Africa. Once the order is shipped, you will receive a tracking number so that you may know where your items are every step of the way!

Orders placed on our website require a two working days processing time. Once the order is shipped, allow for two days if shipping locally or up to 10 days if shipping Internationally.

Ordering

Simply select the items you wish to purchase. Next, you will be asked to enter your payment details, shipping information and shipping method. When your order is placed, you will receive a confirmation email with an order number. Once the order is shipped you will receive a tracking number so that you may know your items are on their way to you!


We only have one size that fits all. All our instant hijabs have an elastic piece right at the chin area which stretches to fit the largest head. You can take our quiz to see which style matches your face shape.

Please check the description of each product before purchase. Some provide headbands or elastic bands instead of a Bokitta Magic!Inner. If you receive the item and you wish to return it, Bokitta will accept returns for unworn items within 7 days from the date you receive your package.

For further information, please visit the Shipping And Returns section.

Privacy and Security

We currently accept Visa and MasterCard for all orders. Please keep in mind, that if purchasing with an International Credit Card, your order may take up to 72 hours to process prior to shipping.

With Bokitta, the safety of our customers is primordial. We have devoted our time and efforts to ensure all transactions are 100% secure. Bokitta processes your credit card through TAP and Fasterpay gateway where the transaction is made. Your credit card information will not be stored with us.

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information.

Let us know if you have a question about any aspect of your order. We would be glad to help you.
care@bokitta.com

We are constantly working on improving our website to make it a more enjoyable experience. Please give us your feedback, it is always appreciated and taken into consideration.
bokittasouthafrica@gmail.com

Need some styling advice to impress? Need help choosing the perfect gift?
bokittasouthafrica@gmail.com